Restaurant Reservations: 7 Details to Confirm

A booking is more than a name and a table. These seven details make service easier.

Correct date and time

Repeat the booking date, local time and expected arrival slot before confirming.

Accurate party size

Record adults, children and any suitable seating needs without collecting unnecessary data.

Contact and booking name

Use an approved contact method to confirm changes and protect guest information.

Dietary and access requests

Record requests respectfully and tell guests what the restaurant can verify or provide.

Seating expectations

Note preferences without promising a specific table unless authorised.

Deposits and cancellation rules

Clearly communicate any applicable terms before taking payment or confirming a booking.

Pre-service handover

Share confirmed changes, large groups and special arrangements with the host and service leads.

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