Receptionist and Housekeeping Staff

Overview

We are hiring a Receptionist, housekeeping staff to manage front office operations, ensure smooth guest experiences, and support daily administrative tasks.

Key Responsibilities

• Manage front office duties, including guest interaction, phone calls, coordination, and daily operational support.
• Assist with guest check-ins and check-outs, manage reservations, address guest requests, coordinate billing, and follow up on complaints.
• Maintain accurate records, prepare shift handover notes, manage booking details, and ensure effective communication with housekeeping and other operational teams.
• Represent the property professionally, demonstrating a warm, helpful, and solution-oriented approach to all guests.

Skills & Qualifications

• Prior experience in hotel front office, guest services, or reservations is preferred.
• Excellent communication skills, professional presentation, and confidence in guest interaction.
• Basic computer proficiency; experience with Property Management Systems (PMS), reservation software, or billing systems is an advantage.
• Ability to work rotational shifts and maintain composure under pressure.

Tagged as: Hotel jobs in Kolkata, Housekeeping Knowledge, Jobs in Kolkata, Receptionist