Overview
We Hyatt Hyderabad Gachibowli is looking for passionate, energetic, talented and experienced candidate for the position of the Team Leader – Front Office.
Job Responsibilities of Team Leader – Front Office
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Train, supervise and support office staff, including receptionists, security guards and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure company’s policies and security requirements are met
Requirements and skills
- Minimum 2 years of work experience as a Team Leader – Front Office or Front Office Supervisor.
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
About Hyatt Hyderabad Gachibowli
LEADING 5-STAR, PET-FRIENDLY HOTEL IN HYDERABAD FOR BUSINESS AND LEISURE TRAVEL
Hyatt Hyderabad Gachibowli is a pet-friendly, 5-star hotel in Hyderabad, offering the most comfortable stay in the lap of nature. Do pack your walking shoes when planning a stay at this lush green property featuring a scenic walking track, fitness center & an outdoor pool.
Shape up for a refreshing stay with your family & pets, experience delectable cuisines with a variety of dining options complemented by unparalleled service or revive & rejuvenate at The Spa. The property is located at the heart of Hi-tech city of Hyderabad, in close proximity to Amazon Development Sector, Waverock, Boulder Hill Golf Course, Major SEZ Parks, IKEA, and Indian School of Business.
