Duty Manager

We Roseate House New Delhi are hiring dynamic, energetic, passionate and experienced candidates for the position of Duty Manager.

Overseeing daily operations, ensuring employee productivity, monitoring the efficiency of all processes, and creating a positive work environment are all responsibilities of the Duty Manager. You will also meet with upper management on a regular basis to stay current on organisational changes, issues, and improvements.

Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.

Job Responsibilities of Duty Manager:

• Keep track of monthly, quarterly and yearly goals
• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new hires
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Help management create the department’s budget
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

Requirements and skills For Duty Manager:

• Minimum 1 year work experience as a Duty Manager or similar management role
• Previous experience in the industry preferred
• Customer service experience
• Knowledge of cash management and bookkeeping procedures
• Team management skills
• Strong organizational skills
• Experience with facilities maintenance and/or security
• Strong problem-solving skills
• Availability to work in shifts including weekends