Front Office Intern

Taj Exotica Resort & Spa, Maldives has a Front Office Intern opportunity for a candidate interested in learning the day-to-day work of a luxury resort reception team. Based on Emboodhu Finolhu in South Malé Atoll, the placement provides exposure to guest arrivals, front-desk coordination and the professional standards expected in a resort environment.

The Role

The intern will work under the guidance of experienced front office colleagues, assisting with appropriate guest-facing and administrative tasks. Learning how to communicate clearly, maintain accurate records and coordinate with housekeeping and other departments is a key part of building confidence in hotel reception operations.

Key Responsibilities

• Welcome guests politely and assist the reception team during arrivals and departures.
• Observe and help with check-in and check-out procedures as directed by a supervisor.
• Respond to basic questions about hotel facilities and refer more complex requests to experienced colleagues.
• Help keep guest records, messages and shift information accurate while respecting confidentiality.
• Coordinate approved guest requests with housekeeping, concierge and other service departments.
• Learn how room readiness, reservations and reception handovers are managed at an island resort.
• Follow grooming, communication, safety and service procedures and seek feedback throughout the placement.

Relevant Skills and Experience

• Interest in hotel operations, reception or guest relations, whether through hospitality studies or relevant experience.
• Professional, friendly communication and willingness to work with guests from different backgrounds.
• Basic computer skills, attention to accuracy and respect for confidential information.
• Ability to follow instructions, ask questions and contribute as part of a front office team.
• Availability and eligibility for the hotel’s internship programme, subject to confirmation by the employer.

Internship Arrangements

This is a supervised training opportunity. Placement duration, schedule, stipend or other compensation, and any academic eligibility requirements will be confirmed during the recruitment process. The Full Time job classification describes the requested listing format and should not be read as a permanent employment offer.

HorecaHire career resources: Explore the Taj Exotica Maldives employer profile and our hotel internship application guide to prepare for a supervised placement.

About Taj Exotica Resort & Spa

Taj Exotica Resort & Spa is a luxury island resort on Emboodhu Finolhu in South Malé Atoll, a short speedboat journey from Malé’s international airport. The resort has 58 villas and six suites, with beach and overwater accommodation, a natural lagoon, J Wellness Circle spa and dining venues including 24 Degrees, Mediterraneo by Jeffrey Vella and Equator Bar. Its teams coordinate villa operations, personalised guest service, kitchen production and restaurant hospitality in an island setting.

Location and Position

Hotel: Taj Exotica Resort & Spa, Maldives. Department: Front Office – Internship. Location: Emboodhu Finolhu, South Male Atoll 02117, Maldives. Work arrangement: On-site at the resort. Job type: Full Time internship (training position).