Front Office Supervisor

The Oberoi Rajgarh Palace, Khajuraho is inviting applications for Front Office Supervisor in Khajuraho, Madhya Pradesh. Support reception operations and help front office colleagues deliver smooth guest arrivals, departures and responsive luxury service. This opening is based at the hotel’s Rajgarh Palace property near Panna National Park.

Front Office Supervisor: Role Overview

The successful candidate will contribute to guest satisfaction, operational consistency and effective teamwork in a luxury hospitality setting. Exact reporting relationships, selection criteria and employment conditions will be confirmed by the employer.

Key Responsibilities

• Coordinate front desk coverage and support daily shift handovers.
• Assist with guest check-ins, check-outs, enquiries and special requests.
• Coach front office associates on communication, service standards and accurate records.
• Liaise with housekeeping and other departments on room readiness and guest needs.
• Escalate complaints and unusual situations to management with discretion.
• Support accurate system updates, guest privacy and safe handling of information.

Relevant Skills and Experience

• Relevant front desk or guest services experience in hotels.
• Clear communication, guest-service judgement and calm problem solving.
• Confidence with typical hotel reception processes and property-management systems.
• Ability to organise shifts and support a professional service team.

Working at The Oberoi Rajgarh Palace

The Oberoi Rajgarh Palace is a restored heritage hotel in the Maniyagarh Hills near Panna National Park. Part of The Oberoi Group, the 65-room-and-suite property combines Bundelkhand heritage, landscaped grounds and a lakeside setting with personalised luxury hospitality.

The property relies on coordinated work across culinary, restaurant service, front office, housekeeping, engineering and security departments. Strong professional standards, respectful communication, service-minded thinking and careful attention to guest comfort are valuable in this environment.

Location

Tehsil Rajnagar, Post Office Rajgarh, Chandranagar, Madhya Pradesh 471101, India. The location is in the Khajuraho region of Madhya Pradesh, India.