Overview
Job Summary
The Housekeeping Associate is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation across guest rooms and public areas. This role ensures a comfortable, luxurious, and memorable stay experience for guests by adhering to the premium service standards of Trident Hotels.
Key Responsibilities
- Clean and service assigned guest rooms according to hotel standards (making beds, dusting, vacuuming, replenishing amenities).
- Ensure bathrooms are sanitized and stocked with necessary supplies.
- Maintain cleanliness of corridors, service areas, and public spaces.
- Report maintenance issues, damages, or missing items promptly to the supervisor.
- Handle guest requests efficiently, courteously, and within the given time.
- Follow proper procedures for handling lost and found items.
- Ensure proper usage and care of cleaning equipment and chemicals.
- Comply with health, safety, and hygiene standards at all times.
- Coordinate with other departments (Front Office, Engineering, Laundry) to ensure smooth operations.
Required Skills & Competencies
- Attention to detail and high standards of cleanliness
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Customer-focused attitude with a pleasant personality
- Basic knowledge of housekeeping procedures and cleaning techniques
- Team player with a proactive approach
Qualifications & Experience
- Minimum: High school (10th/12th pass)
- Prior experience in housekeeping (hotel/hospitality industry preferred but not mandatory)
- Freshers with a willingness to learn are welcome
Working Conditions
- Rotational shifts, including weekends and holidays
- Physically demanding role (standing, bending, lifting)
- Professional grooming standards must be maintained
What We Offer
- Competitive salary and service benefits
- Training and development programs
- Opportunity to grow within the The Oberoi Group
- Employee meals and uniform
About Trident, Bandra Kurla, Mumbai
Trident Hotel Bandra Kurla Mumbai is a premium luxury hotel located in the heart of Mumbai’s prestigious Bandra Kurla Complex (BKC), the city’s leading business and financial district. The hotel is part of the renowned Oberoi Group hospitality company, known globally for its exceptional standards of hospitality, service excellence, and attention to detail.
Trident, Bandra Kurla offers contemporary design, world-class amenities, and personalized guest experiences, catering to both business and leisure travelers. With elegantly appointed rooms and suites, award-winning dining options, modern conference facilities, and a full range of wellness services, the hotel delivers a seamless blend of comfort and sophistication.
Backed by the legacy of the Oberoi Group, the hotel is committed to providing warm, intuitive, and efficient service, ensuring every guest enjoys a memorable stay. The organization fosters a culture of professionalism, continuous learning, and employee growth, making it an ideal workplace for individuals passionate about hospitality.