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Quick answer: A Laundry Supervisor helps hospitality businesses coordinate hotel laundry operations, linen quality, processing schedules and laundry team performance. This guide provides a practical, customizable employer template, interview questions and a hiring test.
Laundry Supervisor Job Description Builder
Start with a complete vacancy. Customize the details, edit any section, and export your own version—not a generic file.
Your edits remain in this browser tab. Nothing is published or sent to HorecaHire until you choose to post a job.
A vacancy may require employer review before posting. Word export reflects your current edits. For PDF, select Save as PDF in the print dialog.
Laundry Supervisor job description template (copy and customize)
Copy this employer-ready advertisement and replace each bracketed field with verified information before publishing.
Job title: Laundry Supervisor
Employer: [Hotel, restaurant or company name]
Location: [City, state]
Reports to: Executive Housekeeper / Laundry Manager
Employment type: [Actual arrangement]
Experience: [Relevant experience level]
Salary: [Approved range and pay period]
Working schedule: [Shifts and weekly rest]
About the role
We are looking for a Laundry Supervisor to join our team. Coordinate hotel laundry operations, linen quality, processing schedules and laundry team performance. The role requires dependable performance, sound judgment and clear communication with colleagues and guests.
Key responsibilities
- Allocate washing, drying, finishing and sorting tasks by daily workload
- Inspect linen for damage, stains and quality before redistribution
- Supervise safe chemical handling and machine operating procedures
- Track linen movement, counts, losses and guest-laundry records
- Coordinate urgent linen requirements with housekeeping and outlets
- Report equipment faults, productivity issues and stock variances
Required skills and qualifications
- Knowledge of commercial laundry workflow and linen classifications
- Staff supervision and shift scheduling
- Chemical safety, machine operation and fabric care
- Accurate linen counts and guest-item documentation
Benefits and workplace details
[List only actual meals, leave, accommodation, training and other offered benefits.]
How to apply
[Insert your approved recruitment email or vacancy URL and state the application steps.]
How to customize this job description
Clarify on-site versus outsourced laundry, machine types, guest laundry, uniforms and daily linen volume. Confirm the reporting relationship, relevant systems, experience, staffing, salary and working arrangements with the hiring manager. Distinguish essential qualifications from skills that can be taught.
Laundry Supervisor interview questions
- 1. How would you handle a linen shortage on a sold-out day?
- 2. What checks do you perform before using a new washing chemical?
- 3. How do you investigate repeated linen losses?
- 4. How would you manage a guest complaint about a damaged garment?
Use consistent core questions for candidates for the same vacancy. Record the candidate’s own actions and outcomes, rather than impressions.
Practical hiring assessment
40–60-minute exercise: Use a sample hotel laundry volume sheet to set shift priorities, investigate linen-count differences and document a simulated damaged guest-garment incident. Use a consistent brief, suitable equipment or fictional case data, and avoid requiring unpaid productive work.
100-point assessment scorecard
| Competency | Points | What to record |
|---|---|---|
| Practical role competence | 20 | Relevant examples and observed decisions |
| Safety and professional judgment | 20 | Relevant examples and observed decisions |
| Accuracy and planning | 20 | Relevant examples and observed decisions |
| Guest or stakeholder communication | 20 | Relevant examples and observed decisions |
| Teamwork and accountability | 20 | Relevant examples and observed decisions |
Reviewers can independently score each criterion from 0–20. Determine role-critical minimum standards in advance and use the scores alongside proper eligibility and reference checks.
Frequently asked employer questions
Can I publish this Laundry Supervisor template immediately?
It is ready to adapt but needs the actual employer, location, pay, schedule and application details. Review all duties for accuracy before posting.
Should I include salary in the advertisement?
Where practical, provide a genuine range with the pay period. Verify the compensation and comply with applicable local requirements.
Can the assessment be reused for other properties?
Adapt it to the actual equipment, service model, risk controls and seniority, while keeping scoring consistent across candidates for the same opening.
More hospitality hiring resources
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