HorecaHire
Quick answer: A Hotel Security Supervisor helps hospitality businesses coordinate property security shifts, incident response, guest safety support and security-team procedures. This guide provides a practical, customizable employer template, interview questions and a hiring test.
Hotel Security Supervisor Job Description Builder
Start with a complete vacancy. Customize the details, edit any section, and export your own version—not a generic file.
Your edits remain in this browser tab. Nothing is published or sent to HorecaHire until you choose to post a job.
A vacancy may require employer review before posting. Word export reflects your current edits. For PDF, select Save as PDF in the print dialog.
Hotel Security Supervisor job description template (copy and customize)
Copy this employer-ready advertisement and replace each bracketed field with verified information before publishing.
Job title: Hotel Security Supervisor
Employer: [Hotel, restaurant or company name]
Location: [City, state]
Reports to: Security Manager / General Manager
Employment type: [Actual arrangement]
Experience: [Relevant experience level]
Salary: [Approved range and pay period]
Working schedule: [Shifts and weekly rest]
About the role
We are looking for a Hotel Security Supervisor to join our team. Coordinate property security shifts, incident response, guest safety support and security-team procedures. The role requires dependable performance, sound judgment and clear communication with colleagues and guests.
Key responsibilities
- Lead security shift briefings, patrol schedules and handovers
- Monitor approved access control, visitor procedures and incident logs
- Escalate emergencies through the property’s authorized response plan
- Coordinate discreetly with front office, engineering and management
- Preserve factual incident records and handle CCTV only as authorized
- Train security staff on de-escalation, privacy and emergency drills
Required skills and qualifications
- Security operations and team coordination
- Incident reporting and measured de-escalation
- Emergency response and property-specific protocols
- Confidentiality, visitor controls and accurate handovers
Benefits and workplace details
[List only actual meals, leave, accommodation, training and other offered benefits.]
How to apply
[Insert your approved recruitment email or vacancy URL and state the application steps.]
How to customize this job description
Confirm security licensure and training requirements locally; specify property size, shift coverage, access-control systems and escalation limits. Confirm the reporting relationship, relevant systems, experience, staffing, salary and working arrangements with the hiring manager. Distinguish essential qualifications from skills that can be taught.
Hotel Security Supervisor interview questions
- 1. How do you respond to an aggressive but nonviolent guest?
- 2. What facts belong in an incident report?
- 3. What would you do when a fire alarm occurs during a busy event?
- 4. How do you handle unauthorized requests to view CCTV footage?
Use consistent core questions for candidates for the same vacancy. Record the candidate’s own actions and outcomes, rather than impressions.
Practical hiring assessment
40–60-minute exercise: Lead a short incident-response tabletop exercise for a lost property report, an access-control issue and an emergency alarm; produce an objective shift report. Use a consistent brief, suitable equipment or fictional case data, and avoid requiring unpaid productive work.
100-point assessment scorecard
| Competency | Points | What to record |
|---|---|---|
| Practical role competence | 20 | Relevant examples and observed decisions |
| Safety and professional judgment | 20 | Relevant examples and observed decisions |
| Accuracy and planning | 20 | Relevant examples and observed decisions |
| Guest or stakeholder communication | 20 | Relevant examples and observed decisions |
| Teamwork and accountability | 20 | Relevant examples and observed decisions |
Reviewers can independently score each criterion from 0–20. Determine role-critical minimum standards in advance and use the scores alongside proper eligibility and reference checks.
Frequently asked employer questions
Can I publish this Hotel Security Supervisor template immediately?
It is ready to adapt but needs the actual employer, location, pay, schedule and application details. Review all duties for accuracy before posting.
Should I include salary in the advertisement?
Where practical, provide a genuine range with the pay period. Verify the compensation and comply with applicable local requirements.
Can the assessment be reused for other properties?
Adapt it to the actual equipment, service model, risk controls and seniority, while keeping scoring consistent across candidates for the same opening.
More hospitality hiring resources
Browse HorecaHire guides, explore hospitality jobs, or post a vacancy on HorecaHire.
